Privacy Policy

Who We Are

a2scale is a brand operated by Ask Carlos Consulting. When we say "a2scale," "we," "us," or "our" in this policy, we mean Ask Carlos Consulting operating under the a2scale brand.

What We Collect

When you submit a booking inquiry or contact form on this site, we collect:

• Your name
• Your email address
• Your company or business name (if provided)
• Any notes or context you include in your message

We do not collect payment information directly: billing is handled through our onboarding process, not this website.

How We Use It

We use the information you provide to:

• Respond to your inquiry
• Schedule and conduct intro calls
• Deliver and manage the services you've engaged us for
• Send service-related communications (not marketing)

By submitting information through this site, you consent to being contacted regarding your inquiry via email or phone.

We do not sell, rent, or share your personal information with third parties for marketing purposes. We may use aggregated, anonymized data for internal business analytics.

Third-Party Services

This site is hosted on Vercel. Our booking and operations infrastructure runs on GoHighLevel (GHL). Both services, and any other third-party tools we use to operate our business, maintain their own privacy policies and data security standards. a2scale is not responsible for how these platforms collect, store, or process your data. We encourage you to review their respective privacy policies.

Cookies

This site may use cookies for basic functionality and analytics. No third-party advertising cookies are used.

Data Retention

We retain inquiry and client data at our discretion, for as long as necessary for legal compliance, business records, and operational purposes. You may request deletion of your data at any time by contacting us, subject to any legal retention obligations we are required to fulfill.

Your Rights

Under Canada's Personal Information Protection and Electronic Documents Act (PIPEDA), you have the right to access, correct, or request deletion of personal information we hold about you. To exercise these rights, contact us at [email protected].

Contact

a2scale, operated by Ask Carlos Consulting
[email protected]